Expo XT Cisco CDR for Power BI empowers knowledge workers, data analysts, and collaboration engineers with collaboration insights across Cisco Unified Communication Manager CDR’s Dimensions and Facts. The focus of the App is to maintain ease of use while giving the knowledge worker the flexibility to customize reports, dashboards, and alarms to fit the needs of each customer.
Informal Call Center Solution is a live queue and agent activity monitoring solution. Improve performance with configurable call wallboards, KPI metrics, and live queue monitoring.